Terms of Service

CyberPostura gives you an indicative self-assessment of your cyber security posture, a readiness view against Cyber Essentials, and a prioritised remediation roadmap. It is based on the answers you give us.

Your scores, readiness view and roadmap are guidance to help you prioritise. They are not a certification, an audit, a penetration test, a warranty of security, or legal or regulatory advice. Nothing here certifies you against Cyber Essentials or determines whether your organisation falls within the scope of the Cyber Security and Resilience Bill. Decisions you take based on the output remain yours.

The service is provided on an “as is” and “as available” basis. We work to keep it accurate and available, but we do not guarantee uninterrupted access or that the content is free of error. You are responsible for the accuracy of the answers you provide; inaccurate answers produce inaccurate results.

You must give accurate details and keep your sign-in method secure. Accounts are for your organisation's own use. You may not resell, scrape or systematically copy the questionnaires or reports, and you may not use the service unlawfully or attempt to disrupt it.

The free posture check costs nothing. The detailed assessment and Cyber Essentials readiness product is a one-off purchase of £999 +VAT (£1,198.80 including VAT at the UK standard rate). It is not a subscription and does not renew. Payment is taken at checkout by our payment provider, and access is granted to your account once payment succeeds. A VAT invoice, showing our VAT registration number and the VAT charged, is issued with every purchase.

The assessment is digital content made available immediately. At checkout you ask us to make it available straight away and acknowledge that you lose your 14-day right to cancel once you start the assessment.

If you are buying as a consumer and you have not yet started the assessment, you can cancel within 14 days of purchase. Email info@cyberpostura.com from the address you bought with, saying that you wish to cancel and giving your order reference (it is in your order confirmation email). You do not need to give a reason. We will refund the full amount you paid, including VAT, to the original payment method, within 14 days of receiving your cancellation. Once you start the assessment, that right is lost.

If you are buying on behalf of a business, consumer cancellation rights do not apply. If something has gone wrong or you were charged in error, email info@cyberpostura.com and we will deal with it fairly.

We (Edka Ltd) own the questionnaires, scoring methodology, software and content. You own the answers you provide. We grant you a non-exclusive licence to use and share your reports, scores and roadmap within your organisation and with your clients, insurers and advisers for your own business purposes.

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. Subject to that, and to the extent permitted by law, our total liability to you in connection with the service is limited to the amount you paid us in the twelve months before the claim, and we are not liable for loss of profit, business interruption, loss of data or indirect losses. Where you use the service as a business, these limits apply in full; where you use it as a consumer, your statutory rights are unaffected.

We handle personal data as described in our Privacy Policy. You can delete your account and data at any time from your account page.

We may update the service and these terms. If a change materially affects you, we will tell you by email or in the app. You can stop using the service and delete your account at any time. We may suspend or close an account that breaches these terms.

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you use the service as a consumer, nothing prevents you bringing proceedings in the courts of the part of the UK where you live. Contact: info@cyberpostura.com.